Refund & Exchange Policy

1. No Refund Policy

At Toronto AI School, we provide immediate access to our proprietary course materials, including high-value proprietary curriculum, technical agent deployments, and video resources. Because of the digital nature of our assets, once a user has gained access to the course and content, there is no refund possible. All sales are strictly final upon access delivery.

2. Program Exchange Policy

While we do not offer monetary refunds, we understand that professional tracks evolve rapidly in the AI industry. If you feel that you enrolled in the wrong program or find that your enterprise demands a different curriculum focus, exchanging your enrollment to a different AI track is possible and subject to approval.

Exchanges must be requested within 3 business days of the original purchase. Should you wish to switch into another equivalent degree program, please contact admissions.

3. Grant Reimbursements

If you are applying for corporate reimbursements via the Scale AI Grant or any equivalent federal/provincial innovation grants, note that your invoice acts as your final proof of purchase. Refunds are not issued retroactively upon failing to secure a third-party grant.

4. Contacting Admissions

For exchange inquiries and account routing, please use our main chat channels or email us at support@torontoaischool.com.